Privacy
Privacy policy
How Gentle Range handles your data.
Updated October 29, 2026 · Covers app version 1.0.0
The short version
Your sessions stay on your device. Gentle Range works local-first. There are no advertising SDKs and no cross-app or advertising tracking. When optional analytics configuration is present, the app may send anonymous usage counts (feature tallies, app version, and platform) tied to a random per-install tag, never your sessions, routines, or anything you type. The app asks you once whether to share; nothing is sent unless you say yes, and you can change it anytime in Settings. When sign-in is set up, you can use a free account. If sign-in is not available, you can continue on that device locally. Your stretching history is not sent to JPott Studios unless you turn on optional encrypted sync.
Network processing happens only when a feature that needs it is used, verifying a purchase with the app store, or optional encrypted sync if you turn it on.
What Gentle Range stores on your device
The app keeps the following in private app storage on your phone:
- Completed-session history
- Streak information
- Custom routines you build
- Reminder and voice-cue choices
- Theme
- Onboarding state and widget data
- Local activity counters used to power your own progress display
These counters stay on the device and power your own progress display. See “Anonymous usage counts” below for the one limited exception, which is only sent if you say yes.
Anonymous usage counts
When optional analytics configuration is present in the build, Gentle Range can send anonymous usage counts how many times a feature is used (for example, sessions completed or routines created), plus the app version, the platform (iOS, Android, or web), and how many days since first use. These are tied to a random per-install tag that is not linked to any account, email, name, or device identifier, and identifies an install rather than a person.
This never includes your session history, custom routines, reminder times, personal wellness details, or anything you type. Gentle Range asks you once whether to share. Nothing is sent unless you say yes, and you can change it anytime in Settings → Privacy → Share anonymous usage. When no analytics configuration is present, nothing is sent at all.
On iPhone, iPad and Android, the same switch also sends anonymous app use and crash reports to our analytics service, PostHog, in the United States: which screens are opened, steps such as starting a stretch or viewing Premium, how long the app is open, and details of a crash so we can fix it. This never includes your name, email, account, session history, routines, or anything you write, and IP addresses are not stored. Turning off Share anonymous usage turns this off too.
Optional encrypted sync
Sync is optional and off unless you turn it on. The core app never requires it.
If you enable sync, an account email address and authentication records are processed by the sync provider so the service knows the records are yours. Your workout history and custom routines are encrypted on your device before they are uploaded. A separate sync passphrase may be used to derive an encryption key on your device; if you lose it, encrypted records may be unrecoverable. You can delete the service copy from the app's sync settings. See the data deletion guide.
Encryption reduces exposure, but no security measure is perfect. Keep your device, account password, sync passphrase, and exported files secure.
Purchases
Gentle Range Premium is a monthly or yearly subscription. Apple or Google processes the payment and provides purchase information. The app uses RevenueCat to fetch available products, validate receipts, restore access, and check whether Premium is active.
JPott Studios does not receive your payment-card details. RevenueCat and the app store may process a store receipt, product identifier, purchase status, country or storefront information, and an app-user identifier. See RevenueCat's privacy policy, Apple's privacy policy, and Google's privacy policy.
Permissions
| Permission | Why |
|---|---|
| Notifications | An optional daily stretch reminder that you schedule. You can decline this, or turn it off later in device settings, and the app still works. |
| File picker and share sheet | Import or export a backup file you choose. You pick the destination. |
Gentle Range does not request your photo library, microphone, contacts, precise location, camera, or calendar.
Exports and backups
You can export a backup at any time. Your device then offers destinations such as Files, email, messaging, or cloud storage. JPott Studios does not receive that file.
Gentle Range backup files are ordinary JSON and are not encrypted by the app. They may contain readable personal content, including your session history and any custom routines. Store and send them carefully. Once you save a file somewhere, that destination's own terms and privacy practices apply.
Keeping and deleting data
Local data stays until you delete items, use an in-app clear-data control, replace data during a restore, or remove the app's data from your device. Operating-system backups and any copies you export are controlled by you and the platform you chose.
If you enabled sync, the app provides a control to delete the service copy. See the data and account deletion guide.
Children
Gentle Range is intended for a general audience and is not directed to children under 13. JPott Studios does not knowingly use the app to solicit personal information from children. If you believe a child has provided account information through sync, contact us so we can investigate.
This website and the desktop version
This website and the desktop (browser) version of Gentle Range count visits anonymously so we can see what helps people. Each page view, or tap on a store button, sends a small note: which page, whether the device is a phone, tablet or computer, and on the first page of a visit, the name of the site that sent you here (for example Google or Instagram). It uses no cookies and stores nothing in your browser, and we do not keep your IP address or anything that identifies you. The notes are kept in our own database, hosted by Supabase.
Our web host, Vercel, also counts visits with Vercel Web Analytics, which uses no cookies and does not follow you to other sites. Like any web host, Vercel handles standard request details such as IP address, the page asked for, browser type and time, for security and delivery.
Google Analytics helps us see which articles and pages are read and which app links are used. Its advertising features are turned off and it does not follow you to other sites. If you are in the European Union, the European Economic Area, the United Kingdom or Switzerland, it stays off until you choose Allow on the small cookie notice; choosing No thanks keeps it off. Everywhere else it is on when the page loads, and it sets Google Analytics cookies to tell a new visit from a returning one. It sends Google the page you viewed, the page that sent you here, taps on app store buttons, and your device type. We never send the full web address with its extra details. You can change your choice at any time with the Cookie choices link at the bottom of every page. Google says GA4 uses IP addresses only to work out a rough location and discards them before the data is stored. Google handles this data under its own Privacy Policy. The desktop (browser) version of the app does not use Google Analytics. The anonymous first-party counter and Vercel Web Analytics described above use no cookies.
Changes and contact
This policy may be updated as features, service providers, or legal requirements change. The published date above changes whenever it is revised.
Privacy questions: jpottstudios@gmail.com. General help is on the support page. This policy covers Gentle Range; the other JPott Studios apps have their own at apps.jpottstudios.com/privacy.